Commitment to User Privacy

Lodestar Research is committed to protecting your privacy. You can visit most pages on our site without providing any information about yourself. However, sometimes we do need information to provide services you request. This document is designed to give a clear explanation of Lodestar Research’s data processing practices. Please see below for further information or if you have any questions or concerns relating to Lodestar Research’s site and/or data protection, please e-mail [email protected].

What Information Do We Collect & What is the Primary Purpose for its Collection?

The information you provide is being collected by Lodestar Research for the purpose of processing your registration or enquiry. The provision of this information is voluntary. However, if you do not provide the information requested, we may be unable to process your registration or enquiry. All information provided by you will be held in the strictest confidence.

The information we collect on our sites includes (however is not limited to):

Full Name & Job Title
Company Name & Address
Phone & Mobile Number
Email Address
Interest Areas & Preferences

Lodestar Research is the sole owner of the information collected on this site.

Membership of Lodestar Research’s Divisional Newsletters

In order to provide our website users with a personalised and valuable service, we operate several divisions, which offer newsletters. As above, we will collect information from users during the membership process.

Use of Cookies & Log Files

When you visit our site, a cookie (a very small text file) is placed on your machine (if it is accepted), to provide you with a personalised experience and to assist in the collection of the site visitation statistics. You may refuse the cookie, if you wish. To do so, you will need to check your browser settings.

Lodestar Research collects certain information about your computer hardware and software, this includes (however is not limited to):

Your IP Address
Browser Type
Operating System
Access Times
Referring Web Site Addresses

This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Lodestar Research’s websites. Cookies are also used in connection with the membership of our site. If you choose to not have your browser accept cookies, you will be able to view the majority of our site, however you will not be able to register as a site member.

Information Sharing: With Whom We Intend to Share Information and Why

We do not rent or sell our customer e-mail lists or subscription lists. We may share your contact information with professional organisations (including our event sponsors/exhibitors) to promote similar products and services related to your area of interest. If you do not want to make your details available please email [email protected] indicating either or both of the statements below;

I do not wish to have my details made available to other organisations
I do not wish to receive information about Lodestar Research events or services

No list supplied by Lodestar Research may be used by anyone other than for the confidential use of the original mailer. All lists are seeded with decoy names to protect against abuse; violators will be prosecuted.

Links to Other Websites

Lodestar Research contains some links to other sites. Please be aware that Lodestar Research is not responsible for the privacy practices of such other sites. This privacy statement applies solely to the information collected by Lodestar Research.

Surveys & Promotions

From time to time Lodestar Research run surveys and promotions and request information from users as part of these. Participation in these are entirely voluntary.

Security

Lodestar Research takes precautions to protect your information. When users submit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Access to all of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment.

Correcting, Updating or Removing Your Personal Information

If your personal information is incorrect, changes or if you no longer wish to receive information from Lodestar Research, we will endeavour to correct, update or remove your information as swiftly as possible. This can be done by e-mailing [email protected].

Data Protection

If you no longer wish to receive newsletters or promotional materials, you may opt-out of receiving these communications by following the unsubscribe method on the promotional piece or returning the item(s) to us with “unsubscribe” marked upon it. However, very occasionally, it may be necessary to send you important service announcements about a conference you are attending, for example, we may contact you to inform you of a venue change or programme amendment.

Notification of Changes

Lodestar Research will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will let know you, by placing a prominent notice on this web site. We will use information in accordance with the privacy policy under which the information was collected.

Canada’s Anti-Spam Legislation

Lodestar Research has taken all reasonable steps to comply with Canada’s Anti-Spam Legislation. We only email contacts with whom we have had a business relationship with the last 2 years, and people who may have enquired about an event in the last 6 months and people who have opted in to receive our divisional newsletters. Should you receive an unsolicited email from Lodestar Research, please email [email protected] and we will remove your details within 48 hours.